Women's Wednesday Archives: Culture

Women’s Wednesday #80: Be a Solution Specialist, Not a Salesperson

Posted: August 8, 2018 by Anne Fleming, Car Buying Advocate

Do you have sales personnel or solution specialists at your dealership? Is there truly a difference between the two terms? Can changing the language you use really increase your sales? When selling to women, language can make all the difference between a successful customer engagement and sending a prospect out the door.

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Women’s Wednesday #78: How Trustworthy is Your Dealership?

Posted: July 11, 2018 by Anne Fleming, Car Buying Advocate

Women make a full 45% of new consumer car purchases—that’s no small market. And when it comes to making these purchases, this market tends to consider much more than just cost. Price is definitely a component of their decisions, but emotional factors such as trust of the sales consultant and dealership are much higher on the priority scale.

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Women’s Wednesday #74: Unconscious Bias Doesn’t Just Happen at Coffee Shops

Posted: May 2, 2018 by Anne Fleming, Car Buying Advocate

Unconscious behaviors of your front- and back-end teams can be difficult to recognize, but they can make the difference between a successful transaction and one that fails. Taking the intentional steps to recognize unconscious bias when it comes to women has a direct, positive impact on your store’s bottom line.

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Women’s Wednesday #69: How to Tailor the Brand Experience for the Decision Maker

Posted: February 21, 2018 by Anne Fleming, Car Buying Advocate

It’s critical to create ways to tailor your consumer brand experience to the female buyer. She is your number one referral source and the key decision maker of 85% of all purchases at your dealership. We recently had the distinct privilege of interviewing Katie Mares, who inspires audiences around the world to think differently about […]

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Women’s Wednesday #66: Be a Destination Dealer by 2020 | White Paper

Posted: November 8, 2017 by Anne Fleming, Car Buying Advocate

Want to differentiate your store from others and grow your top and bottom line numbers? Women are now buying 45% of all cars at new car dealerships, which translates into an average of 620 new and used vehicles combined annually. What processes can be implemented for ups, guests, and women shoppers to optimize their experience […]

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Women’s Wednesday #62: Do You Know How Many Dealers Women Buyers Are Visiting?

Posted: June 20, 2017 by Anne Fleming, Car Buying Advocate

Industry experts tell us that car buyers go to 1.6 dealerships to buy a vehicle. From the Women-Drivers.com 2017 US Women’s Car Dealership Report, we find that number to be true for half of women car buyers. The other half report a very different answer altogether. An amazing forty-six percent of women car buyers are […]

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Women’s Wednesday #60: Understanding the Needs of Women Buyers [Video Interview]

Posted: May 17, 2017 by Anne Fleming, Car Buying Advocate

Today we will preview a CBT News interview with President Anne Fleming and get the inside scoop on interesting data collected from the 2017 U.S. Women’s Car Dealer Trends & Report about the buying experiences, preferences and habits of women. In the video, the following questions are discussed: What dealers can learn about their female […]

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Women’s Wednesday #39: Neuroscience: Pay Real Attention to Women & Sell More Cars in 2016, Pt 2

Posted: December 23, 2015 by Anne Fleming, Car Buying Advocate

Last week we began a two-part series on the brain. More specifically, the science of how it works, or Neuroscience. This is a hot topic. Leveraging scientific knowledge about the brain can create a better sales process, drive more dollars to your dealership’s bottom line and create happy women customers that remain loyal to your […]

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